HOTEL RULES
✔️ Check-in at Raj Meridian Hotel, Dibrugarh begins at 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be offered based on room availability and may incur additional charges.
✔️ All guests must present a valid government-issued photo ID at the time of arrival. For international travellers, a passport and visa are mandatory.
✔️ Room occupancy limits must be respected to ensure safety and comfort. Extra beds are provided upon request and subject to availability.
✔️ Children are welcome, and parents are responsible for their supervision at all times.
✔️ Smoking is strictly prohibited inside all rooms and corridors but is allowed only in designated outdoor smoking zones.
✔️ Pets are not allowed within hotel premises.
✔️ Complimentary parking is available for in-house guests, and the hotel is not liable for vehicle damage or loss.
✔️ Alcohol consumption is permitted inside guest rooms, provided it does not disturb others or violate local regulations of Assam.
✔️ Guests are expected to maintain peace, respect other guests, and adhere to safety guidelines, especially considering unpredictable regional weather conditions.
✔️ The hotel reserves the right to deny entry or service to guests involved in misconduct or unsafe behaviour.
CANCELLATION POLICY
✔️ Raj Meridian Hotel offers free cancellation for bookings cancelled within the specified free-cancellation window at the time of reservation confirmation.
✔️ Cancellations made after the free period may attract applicable charges based on the selected room plan.
✔️ No-show bookings are charged the full amount of the stay.
✔️ Early departure after check-in will be considered as a used booking, and no refunds will be processed.
✔️ Modifications to dates or room categories depend on availability and may result in revised tariffs.
✔️ Promotional or discounted bookings may carry non-refundable terms and cannot be cancelled or amended after confirmation.
HOUSE RULES
✔️ Guests are requested to maintain cleanliness in rooms and common areas during their stay.
✔️ Quiet hours are observed from 10:00 PM to 7:00 AM to ensure a peaceful environment for all guests.
✔️ Visitors may be allowed in rooms during designated hours, but overnight stays by unregistered guests are not permitted.
✔️ Outside food is allowed only if it complies with hygiene and safety guidelines; strong-odour items should be avoided.
✔️ Any damages to hotel property, intentional or accidental, will be chargeable to the guest.
✔️ Common areas such as the lobby and lounge must be used respectfully, without causing inconvenience to others.
✔️ Guests are expected to behave courteously and follow staff instructions for safety.
✔️ Prohibited items such as explosives, narcotics, and hazardous materials are strictly forbidden within the premises.
TERMS & CONDITIONS
✔️ Bookings at Raj Meridian Hotel are confirmed only upon receipt of valid details or advance payment, depending on the chosen plan.
✔️ Room tariffs are exclusive of applicable taxes unless stated otherwise, and rates may vary during peak seasons or special events.
✔️ The hotel accepts multiple payment modes, including digital and card-based transactions.
✔️ In situations of force majeure—such as natural calamities, regional disruptions, or government restrictions—the hotel reserves the right to modify or cancel reservations without liability.
✔️ Guests are responsible for their personal belongings and any damage caused to hotel property.
✔️ The hotel retains the right of admission and may refuse service to guests involved in unlawful, disruptive, or unsafe activities.
✔️ Refunds, where applicable, will be processed within the stipulated timeline after verification of booking conditions.
✔️ Illegal activities, including possession of banned substances, are strictly prohibited.
✔️ Stays beyond the reserved duration are subject to availability and additional charges.
✔️ By staying at Raj Meridian Hotel, guests automatically agree to all listed policies and terms.