• Check-in time is from 12:00 PM, and check-out time is until 11:00 AM
• All guests must provide a valid government-issued photo ID at check-in
• Early check-in and late check-out are subject to availability and extra charges
• Guests must register at the front desk upon arrival
• Visitors are allowed only in designated common areas with prior permission
• Smoking is strictly prohibited in all rooms and indoor areas
• Pets are not allowed unless approved in advance by hotel management
• Any damage or loss of hotel property will be charged to the guest
• Outside food or beverages are allowed only with prior hotel approval
• Management reserves the right to refuse service to guests violating rules

• Free cancellation is allowed up to 24 hours before scheduled check-in
• Cancellations made within 24 hours of arrival will incur one-night room charges
• No-show bookings will be charged the full first night stay
• Early departure may incur applicable cancellation charges as per hotel policy
• Refunds are processed within 7–10 working days depending on payment method
• Promotional or peak-season bookings may have separate cancellation rules
• Modification of booking dates is subject to room availability and rate differences

• Maintain quiet hours between 10:00 PM and 7:00 AM for guest comfort
• Loud music, parties, or disturbances are strictly prohibited without management approval
• Children must be supervised by parents or guardians at all times
• Cooking inside rooms or balconies is strictly prohibited
• Guests are responsible for personal belongings and valuables
• Waste should be disposed of responsibly to maintain cleanliness
• Alcohol consumption is allowed only in designated areas
• Any illegal activity within the hotel premises is strictly prohibited
• Follow fire safety and emergency instructions at all times
• Guests must comply with hotel policies during their stay

• Room rates are subject to change without prior notice depending on season and availability
• All applicable government taxes will be charged as per law
• Management is not responsible for personal injury, accidents, or loss of valuables
• Hotel reserves the right to modify rules and policies without prior notice
• Extra guests or additional services may incur additional charges
• Special requests are subject to availability and cannot be guaranteed
• Use of hotel facilities is at guest’s own risk
• Any disputes will be subject to Guwahati jurisdiction
• Guests confirm that they have read and agreed to all hotel policies upon booking