• Check-in time is from 12:00 PM and check-out time is until 11:00 AM.
• All guests must present a valid government photo ID during check-in.
• Early check-in and late check-out are subject to availability and extra charges.
• Guests must provide correct personal details at the time of booking.
• Visitors are allowed only in lobby or common areas.
• Smoking is strictly prohibited inside rooms and indoor areas.
• Pets are not allowed inside the hotel premises.
• Any damage to hotel property will be charged to the guest.
• Room keys must be returned during check-out.

• Free cancellation is allowed up to 48 hours before check-in time.
• Cancellations within 48 hours of arrival will be charged one night room tariff.
• No-show bookings will be charged full first night amount.
• Refunds will be processed within 7–10 working days.
• Peak season or group bookings may have different cancellation conditions.

• Quiet hours must be maintained between 10:00 PM and 7:00 AM.
• Outside food and alcohol are not permitted inside guest rooms.
• Illegal activities and disruptive behavior are strictly prohibited.
• Cooking inside rooms is not allowed.
• Guests are responsible for personal belongings.
• Children must always be supervised by adults.
• Proper dress code should be maintained in common areas.
• Waste should be disposed responsibly to maintain cleanliness.

• Room tariffs are subject to change without prior notice.
• All applicable government taxes are extra as per law.
• The hotel reserves the right to deny accommodation for policy violations.
• Management is not responsible for loss of valuables unless deposited at reception.
• Any disputes shall be subject to Itanagar jurisdiction only.
• Special requests are subject to availability and not guaranteed.
• The hotel reserves the right to modify rules without prior notice.
• By confirming a booking guests agree to follow all hotel policies.