• Valid government photo ID is mandatory at check-in for all guests.
• Check-in time is from 12:00 PM and check-out time is 11:00 AM.
• Early check-in and late check-out are subject to availability and extra charges.
• Guests must provide correct personal information during registration.
• Outside food delivery is allowed only in designated areas.
• Visitors are permitted only in lobby areas unless approved by management.
• Hotel property must be used responsibly and respectfully.
• Any damage to hotel property will be charged to the guest.
• Loud music or noise disturbance is strictly prohibited.
• Management reserves the right to refuse service if rules are violated.

• Free cancellation allowed up to 24 hours before check-in.
• Cancellations within 24 hours of check-in may attract one night retention charges.
• No-show bookings will be charged full booking amount.
• Early departure does not qualify for refund.
• Refund processing time may take 5–7 working days depending on payment method.
• Special promotional bookings may have separate cancellation rules.
• Date modification is subject to availability and price difference.

• Smoking is permitted only in designated smoking areas.
• Alcohol consumption is allowed only in private rooms as per local law.
• Pets are not allowed unless prior approval is taken from management.
• Children must be supervised by parents at all times.
• Cooking inside rooms is strictly prohibited.
• Illegal activities are strictly forbidden inside hotel premises.
• Guests must maintain cleanliness inside rooms and common areas.
• Waste should be disposed only in designated bins.
• Room keys must be returned during checkout.
• Lost key charges will apply if not returned.

• Room allocation is subject to availability at the time of check-in.
• Tariffs are subject to change without prior notice.
• Hotel is not responsible for loss of valuables kept in rooms.
• Guests are advised to use safety lockers where available.
• Any illegal or disruptive behavior will result in immediate eviction without refund.
• Hotel reserves the right to change policies without prior notice.
• Guests are responsible for their personal belongings.
• All disputes are subject to Jorhat jurisdiction only.
• Hotel management decisions will be final in all matters.
• By staying at the hotel, guests agree to comply with all rules and policies.