• Valid government-issued photo ID is mandatory for all guests at check-in.
• Standard check-in time is 12:00 PM and check-out time is 11:00 AM.
• Early check-in and late check-out are subject to availability and additional charges.
• Outside food and beverages are not permitted inside guest rooms without prior permission.
• Visitors are allowed only in common areas with prior approval from management.
• Smoking is strictly prohibited inside rooms and indoor public areas.
• Alcohol consumption is permitted only in designated areas as per local laws.
• Pets are not allowed within the hotel premises.
• Any loss or damage to hotel property will be chargeable to the guest.
• Guests must follow hotel safety guidelines and local regulations at all times.

• Free cancellation is allowed up to 48 hours before check-in time.
• Cancellations made within 48 hours of arrival will be charged one night room tariff.
• No-show bookings will be charged 100% of the first night stay amount.
• Refunds will be processed within 7–10 working days to the original payment mode.
• Booking date modifications are subject to availability and applicable rate differences.
• Group and peak season bookings may have separate cancellation policies.

• Maintain quiet hours between 10:00 PM and 7:00 AM for guest comfort.
• Room keys must be returned during check-out. Lost keys may attract penalty charges.
• Do not move hotel furniture or tamper with electrical fittings.
• Dispose of waste responsibly and maintain cleanliness in rooms and common areas.
• Children must always be supervised by parents or guardians.
• Personal cooking devices and unauthorized electrical appliances are not permitted.
• Follow emergency exits and fire safety instructions strictly.
• Respect hotel staff and fellow guests to maintain a pleasant environment.

• Room tariffs are subject to applicable government taxes and service charges.
• Hotel management reserves the right to deny accommodation without valid identification.
• Management is not responsible for loss or damage of personal valuables kept in rooms.
• Any illegal activity will be reported to local authorities immediately.
• Hotel shall not be liable for delays or service interruptions caused by natural disasters or government restrictions.
• Guests agree to abide by all hotel policies during their stay.
• Management reserves the right to amend rules and policies without prior notice.
• Any disputes shall be subject to Tinsukia jurisdiction only.