• Valid government photo ID is mandatory for all guests at check-in.
• Local ID proof may be accepted as per hotel policy.
• Check-in time is from 12:00 PM and check-out time is 11:00 AM.
• Early check-in and late check-out are subject to availability and extra charges.
• Unmarried couples are allowed with valid identification.
• Visitors are not allowed inside guest rooms after permitted hours.
• Pets are not allowed inside the hotel premises.
• Smoking is strictly prohibited inside rooms and enclosed areas.
• Alcohol consumption is allowed only in private rooms where permitted.
• Outside food may be restricted depending on hotel policy.
• Loud music and parties are not allowed to maintain peaceful environment.
• Any damage to hotel property will be charged to the guest.

• Free cancellation up to 24 hours before check-in time.
• Cancellations made within 24 hours of check-in will attract one night retention charge.
• No-show bookings will be charged 100% of the first night tariff.
• Date modification is subject to availability and rate difference.
• Refunds will be processed within 7–10 working days through original payment mode.
• Peak season bookings may have stricter cancellation rules.
• Group bookings may follow customized cancellation policies.

• Maintain cleanliness inside rooms and common areas.
• Do not disturb other guests by loud noise or disruptive behavior.
• Switch off electrical appliances when leaving the room.
• Do not remove hotel property such as towels linen or amenities.
• Dispose waste responsibly in designated bins.
• Report any maintenance issues immediately to front desk.
• Cooking inside rooms is not permitted.
• Children must be supervised by parents at all times.
• Emergency exits and safety guidelines must be followed strictly.
• Hotel management reserves the right to refuse service for misconduct.

• Room allocation is subject to availability at time of check-in.
• Tariff may change without prior notice during peak demand periods.
• Management is not responsible for loss of valuables kept in rooms.
• Guests are responsible for personal belongings and safety.
• Hotel reserves the right to cancel bookings in case of policy violation.
• Any disputes shall be subject to Guwahati jurisdiction only.
• All taxes are applicable as per government regulations.
• Payment must be cleared at check-in unless prepaid booking.
• Hotel reserves the right to amend rules without prior notice.
• By confirming the booking guest agrees to all hotel policies.