At Hotel Himalaya, Bongaigaon, we aim to provide a comfortable and secure experience for every guest. Check-in is available from 12:00 PM, and check-out is required by 11:00 AM.
✔️ A valid government-approved photo ID is mandatory for all guests at the time of arrival. Room occupancy must follow the category’s designated limit, and additional guests may incur extra charges. Children are welcome, and infants below a certain age can share existing bedding as per hotel policy.
✔️ Smoking is permitted only in designated areas; smoking inside rooms is strictly prohibited to ensure guest comfort and safety. Pets are not allowed within the property. Complimentary parking is available, but the hotel is not responsible for vehicle loss or damage.
✔️ Consumption of alcohol must be responsible and confined to guest rooms, respecting the privacy and comfort of others. Early check-in and late check-out are subject to availability and may attract nominal charges.
Guests are expected to maintain appropriate behaviour, avoid loud disturbances, and follow all safety protocols. Local tourism guidelines in Assam must be respected at all times. The hotel reserves the right to deny admission or request eviction for safety or misconduct concerns.
CANCELLATION POLICY
Reservations at Hotel Himalaya, Bongaigaon may be cancelled free of charge within the specified cancellation window prior to arrival. Cancellations made after this period may incur applicable charges. In case of a no-show, the full booking amount may be charged as retention. Early departures are considered last-minute cancellations and may not qualify for refunds.
Modifications are subject to room availability and prevailing rates at the time of change. Certain promotional, discounted, or peak-season bookings may fall under non-refundable conditions. Guests are encouraged to review their booking details carefully before confirming. The hotel reserves the right to amend policies during high-demand dates or special events.
HOUSE RULEs
To ensure a pleasant environment, Hotel Himalaya, Bongaigaon maintains strict cleanliness standards across all rooms and public areas. Guests are requested to keep rooms tidy and report any maintenance concerns promptly. Quiet hours must be respected during late evenings and early mornings to preserve a peaceful atmosphere.
Visitors are allowed in lobby areas; however, access to guest floors may require prior approval. Outside food is permitted, but storage and strong-smelling items should be handled responsibly. Any damages to hotel property may result in repair or replacement charges.
Common areas such as the lobby, corridors, and lounge spaces must be used respectfully and kept free from clutter. Prohibited items, hazardous materials, and unsafe behaviour are strictly forbidden. Safety protocols, including emergency guidelines, must be followed by all guests.
TERMS & CONDITIONS
A reservation at Hotel Himalaya, Bongaigaon is considered confirmed upon receiving booking details and valid payment information. All tariffs are subject to applicable taxes as per government norms and may vary based on season or occupancy. The hotel accepts multiple payment methods, including digital options, subject to system availability.
Guests are responsible for their personal belongings and liable for any damages caused during their stay. The hotel reserves the right of admission and may refuse service for safety, security, or policy violations. Illegal activities are strictly prohibited, and any suspected misconduct may lead to immediate eviction without refund.
Refunds, where applicable, follow hotel procedures and may require a processing period. Extended-stay requests are subject to availability and revised tariff conditions.
Natural calamities, strikes, or unavoidable circumstances may fall under force majeure, absolving the hotel of certain obligations. By completing a reservation or checking in, guests acknowledge and agree to abide by all hotel policies, rules, and terms.