✔️ Check-in time at Hotel Akanksha Palace is from 12:00 PM, and check-out is until 11:00 AM. Early check-in or late check-out is subject to room availability and may incur additional charges.
✔️ All guests must present a valid government-issued ID at the time of check-in as per Assam hospitality regulations.
✔️ Rooms are allotted based on the number of registered guests, and additional occupants must be declared in advance.
✔️ Children are welcome, and extra bedding can be arranged on request for an additional fee.
✔️ Smoking is strictly prohibited inside the rooms. A designated smoking area is available within the premises.
✔️ Pets are not allowed to maintain hygiene and comfort for all guests.
✔️ Limited parking is available on-site, and the hotel is not liable for vehicle damage or loss.
✔️ Alcohol consumption is permitted only inside guest rooms while maintaining decorum and safety.
✔️ Guests are expected to maintain peace, avoid loud activities, and respect the privacy of other occupants.
✔️ For safety, guests must follow staff instructions, avoid restricted areas, and cooperate during emergencies or local advisories.
✔️ Hotel Akanksha Palace reserves the right to refuse service to guests violating rules or engaging in unsafe behaviour.

✔️ Guests can cancel their reservation free of charge up to 48 hours before the scheduled check-in time.
✔️ Cancellations made within 48 hours will incur a one-night retention charge.
✔️ In case of a no-show, the full booking amount may be charged without eligibility for a refund.
✔️ Early departures are subject to charges for the remaining nights as per the original reservation.
✔️ Date modifications are allowed based on room availability and may adjust the tariff.
✔️ Certain promotional or discounted bookings may fall under a non-refundable policy, and guests will be informed at the time of reservation.

✔️ Guests are requested to keep rooms clean and handle amenities responsibly. Housekeeping can be scheduled as needed.
✔️ Quiet hours are observed between 10:00 PM and 7:00 AM to ensure a peaceful environment.
✔️ Visitors are allowed in lobby areas only and must not stay overnight in guest rooms.
✔️ Outside food is permitted; however, proper disposal of waste is expected to maintain hygiene.
✔️ Any loss or damage to hotel property will be charged to the responsible guest.
✔️ Common areas such as the lobby must be used respectfully without disturbing other guests.
✔️ Misconduct, including excessive noise, harassment, or unsafe behaviour, may result in removal from the premises.
✔️ Prohibited items such as inflammables, weapons, or illegal substances are strictly not allowed.

✔️ Bookings at Hotel Akanksha Palace are confirmed only upon receipt of valid guest details and, where applicable, advance payment.
✔️ Room tariffs are subject to applicable taxes as per government norms and may vary during peak seasons.
✔️ Payments can be made via cash, card, or approved digital methods. Additional charges must be settled at check-out.
✔️ The hotel shall not be held liable for disruptions caused by events beyond control, including natural calamities or local restrictions.
✔️ Guests are responsible for their personal belongings and any damage caused to hotel property.
✔️ The management reserves the right of admission and may refuse service to guests engaging in illegal or disruptive activities.
✔️ Refunds, where applicable, will be processed within the stated timeline after verification of booking details.
✔️ Extended stays must be coordinated in advance and are subject to room availability and revised tariffs.
✔️ By completing a reservation or staying at the hotel, guests acknowledge and accept all policies, rules, and terms.