• Valid government photo ID is mandatory for all guests at check in.
• Check in time is from 12:00 PM and check out time is up to 11:00 AM.
• Early check in and late check out are subject to availability and extra charges.
• Guests must provide accurate personal information during registration.
• Outside visitors are allowed only in lobby areas with management permission.
• Outside food is permitted only in designated dining areas.
• Smoking is allowed only in designated smoking zones.
• Pets are not allowed unless approved by management in advance.
• Loud music parties or disruptive behavior are strictly prohibited.
• Hotel management reserves the right to deny service for rule violations.

• Free cancellation allowed up to 48 hours before scheduled check in.
• Cancellations made within 48 hours will attract one night retention charges.
• No show bookings will be charged 100 percent of first night tariff.
• Early check out does not qualify for any refund.
• Refunds if applicable will be processed within 7 to 10 working working days.
• Date change requests are subject to availability and revised tariff.
• Peak season festival or group bookings may have different cancellation rules.

• Quiet hours must be maintained between 10:00 PM and 7:00 AM.
• Guests must keep rooms and common areas clean and orderly.
• Any damage to hotel property will be charged to the guest account.
• Cooking inside guest rooms is strictly prohibited.
• Illegal activities or prohibited substances are not allowed on premises.
• Children must always be supervised by responsible adults.
• Room keys must be returned during check out process.
• Waste must be disposed responsibly using designated bins.
• Respect hotel staff fellow guests and local community norms.

• Room allocation is subject to availability at time of arrival.
• Tariffs may change without prior notice during peak periods.
• Hotel is not responsible for loss of personal valuables.
• Guests must comply with all hotel rules and local laws.
• Management reserves the right to cancel reservations for misconduct.
• Any disputes shall be subject to Duliajan jurisdiction only.
• Hotel may deny accommodation for policy violations or misbehavior.
• Full payment must be cleared before departure.
• Force majeure situations may affect service availability or reservations.