• Valid government photo ID is mandatory for all guests at check in.
• Check in time is from 12:00 PM and check out time is up to 11:00 AM.
• Early check in and late check out are subject to availability and additional charges.
• Guests must provide accurate personal details during registration.
• Outside visitors are permitted only in lobby areas with management approval.
• Outside food is allowed only in designated dining areas.
• Smoking is allowed only in designated smoking zones.
• Pets are not allowed unless approved by management in advance.
• Loud music parties or disruptive behavior are strictly prohibited.
• Hotel management reserves the right to refuse service for policy violations.

• Free cancellation allowed up to 48 hours before scheduled check in.
• Cancellations made within 48 hours will attract one night retention charges.
• No show bookings will be charged 100 percent of first night tariff.
• Early check out does not qualify for any refund.
• Refunds if applicable will be processed within 7 to 10 working days.
• Date modification requests are subject to availability and revised tariff.
• Peak season festival and group bookings may have different cancellation terms.

• Quiet hours must be maintained between 10:00 PM and 7:00 AM.
• Guests must keep rooms and common areas clean and organized.
• Any damage to hotel property will be charged to the guest.
• Cooking inside guest rooms is strictly prohibited.
• Illegal activities or prohibited substances are not allowed on premises.
• Children must always remain under adult supervision.
• Room keys must be returned during check out.
• Waste must be disposed responsibly using designated bins.
• Respect hotel staff fellow guests and local community guidelines.

• Room allocation is subject to availability at the time of arrival.
• Tariff rates may change without prior notice during peak periods.
• Hotel is not responsible for loss of personal belongings.
• Guests must comply with all hotel policies and local laws.
• Management reserves the right to cancel reservations for misconduct.
• Any disputes shall be subject to Ziro jurisdiction only.
• Full payment must be settled before departure.
• Hotel may restrict services during emergencies or force majeure situations.