• Valid government photo ID is mandatory for all guests during check-in
• Check-in time is from 12:00 PM and check-out time is before 11:00 AM
• Early check-in and late check-out are subject to availability and additional charges
• Full payment must be completed at the time of check-in
• Outside food and beverages are not permitted inside hotel premises
• Smoking is strictly prohibited inside rooms and enclosed areas
• Alcohol consumption is allowed only in permitted areas
• Visitors are allowed only in lobby areas with prior permission
• Loud music and parties are not allowed to maintain peaceful environment
• Pets are not allowed unless approved in advance by management
• Any damage to hotel property will be chargeable to the guest

• Free cancellation allowed up to 48 hours before check-in date
• Cancellations made within 48 hours of check-in will attract one night charge
• No refund for no-show or early departure
• Refunds will be processed within 7–10 working days
• Date modification is subject to availability and rate difference
• Peak season and special packages may have separate cancellation rules

• Guests must maintain cleanliness and hygiene inside rooms and common areas
• Illegal activities are strictly prohibited on hotel premises
• Cooking inside rooms is not allowed
• Furniture and electrical items should not be moved without permission
• Children must be supervised by parents at all times
• Waste must be disposed only in designated bins
• Room keys must be returned during check-out
• Management reserves the right to deny service for rule violations
• Emergency exits and safety instructions must be followed strictly

• Room allocation is subject to availability at time of check-in
• Hotel is not responsible for loss of valuables unless deposited at reception
• Management may modify policies without prior notice
• Guests must follow local laws and hotel policies at all times
• Any disputes shall be subject to Guwahati jurisdiction only
• Damage to property will be charged as per actual repair cost
• Complimentary services are subject to availability
• Hotel reserves the right to cancel bookings in unavoidable circumstances
• Photographs may differ slightly from actual room appearance