• Check-in time is from 1:00 PM and check-out time is until 11:00 AM.
• All guests must present a valid government approved photo ID at check-in.
• Early check-in and late check-out are subject to availability and additional charges.
• Guests must provide accurate personal and booking details at the time of reservation.
• Visitors are allowed only in designated common areas with prior management permission.
• Smoking is strictly prohibited inside rooms and indoor public areas.
• Pets are not permitted unless prior approval is obtained from management.
• Any damage or loss of resort property will be charged to the guest.
• Outside catering or cooking is not allowed inside resort premises.

• Free cancellation is allowed up to 48 hours prior to scheduled check-in.
• Cancellations made within 48 hours of arrival will incur one night room tariff.
• No-show bookings will be charged full first night stay.
• Refunds are processed within 7–10 working days depending on payment method.
• Group bookings and peak season reservations may have different cancellation rules.

• Quiet hours must be maintained between 10:00 PM and 7:00 AM.
• Loud music, parties, or events are not permitted without management approval.
• Outside food and alcohol are not allowed inside guest rooms.
• Cooking inside rooms or balconies is strictly prohibited.
• Guests are responsible for personal belongings and valuables.
• Children must always be supervised by adults.
• Waste should be disposed responsibly to maintain cleanliness.
• Use of outdoor areas and riverside spaces must follow safety guidelines.

• Room tariffs are subject to change without prior notice depending on season and availability.
• All applicable government taxes are charged as per law.
• The resort reserves the right to deny accommodation to guests violating policies.
• Management is not responsible for loss of valuables unless deposited at reception.
• Any disputes will be subject to Guwahati jurisdiction only.
• Special requests are subject to availability and cannot be guaranteed.
• Resort management reserves the right to modify rules and policies without prior notice.
• By confirming a reservation, guests agree to comply with all resort policies.