HOTEL RULES
✔️ Check-in is from 2:00 PM and check-out by 12:00 PM. Early check-in and late check-out are subject to availability and may incur additional charges.
✔️ Guests must present a valid government-issued ID or passport at check-in as per Assam regulations.
✔️ Each room has a maximum occupancy; extra guests must be pre-approved by hotel management.
✔️ Children are welcome; cribs or extra beds may be provided upon request.
✔️ Smoking is strictly prohibited in rooms; designated smoking areas are available on the premises.
✔️ Pets are not allowed inside the hotel to ensure comfort for all guests.
✔️ Secure parking is available for vehicles; parking at your own risk.
✔️ Alcohol consumption is permitted only within designated areas; outside alcohol is not allowed.
✔️ Guests are expected to maintain general decorum, respecting other visitors and hotel property.
✔️ Palm Resort encourages a safe environment; hazardous activities or illegal conduct are prohibited.
✔️ Rooms are equipped with modern amenities and eco-friendly facilities reflecting Tinsukia’s serene surroundings.
✔️ Local guidelines and seasonal weather advisories must be followed during stay.

CANCELLATION POLICY
✔️ Free cancellation is allowed up to 48 hours prior to the scheduled check-in.
✔️ Late cancellations within 48 hours of check-in will incur a charge equivalent to one night’s stay.
✔️ No-show reservations will be charged the full amount of the booking.
✔️ Early departures may not be eligible for refunds; charges may apply as per booking terms.
✔️ Modifications to dates or room types are subject to availability and may incur additional costs.
✔️ Certain special packages or promotional rates may be non-refundable.

HOUSE RULES
✔️ Guests are requested to maintain cleanliness in rooms and public areas.
✔️ Quiet hours are observed from 10:00 PM to 7:00 AM to ensure restful stays.
✔️ Visitors are allowed in rooms only during daytime hours with prior permission.
✔️ Outside food and beverages are not permitted within hotel premises.
✔️ Guests are responsible for any damages caused to rooms, furniture, or facilities.
✔️ Common areas such as lounges and gardens must be used respectfully.
✔️ Guests should behave courteously, refraining from disruptive or unsafe activities.
✔️ Firearms, explosives, or hazardous items are strictly prohibited on hotel property.

TERMS & CONDITIONS
✔️ Booking confirmation is valid only upon receipt of payment or deposit as per hotel policy.
✔️ Tariffs include applicable taxes; additional charges for extra services may apply.
✔️ Payment can be made via cash, credit/debit cards, or approved digital payment methods.
✔️ The hotel is not liable for events beyond control, including natural disasters, strikes, or political unrest.
✔️ Guests are responsible for personal belongings and any loss or damage incurred during their stay.
✔️ Management reserves the right of admission and may refuse service in case of misconduct.
✔️ Refunds for cancellations, modifications, or early departures are processed according to hotel policy.
✔️ Illegal activities, harassment, or breach of laws on property are strictly prohibited.
✔️ Extended stays require prior approval and may be subject to revised rates or terms.
✔️ By completing a booking, guests accept all policies, rules, and terms of Palm Resort, Tinsukia.