Hotel Sai Lee requests all guests to follow the property's house rules and additional policies to maintain a safe, secure, hygienic, and comfortable environment for guests, staff, and visitors. By confirming a reservation and staying at the property, guests are considered to have accepted these terms and are expected to comply with them throughout their stay.

Guest Identification & Registration:
All guests are required to present valid government-issued photo identification at check-in. Additional registration requirements may apply in accordance with applicable local regulations. The hotel reserves the right to verify guest details before providing room access.

Check-in & Check-out:
Guests must follow the check-in and check-out timings specified in their booking confirmation. Early check-in and late check-out are subject to availability and may involve additional charges. Extensions of stay should be requested in advance and are subject to room availability.

Occupancy & Visitors:
Only the number of guests declared during booking may occupy the room. Additional occupants must be registered with the hotel and may incur extra charges. Visitors may be required to provide valid identification and follow the property's visitor timings and access procedures.

Guest Conduct & Property Care:
Guests are expected to maintain appropriate behaviour and avoid excessive noise, unauthorized gatherings, or activities that may disturb other guests. Any damage, loss, misuse, or unauthorized removal of hotel property may result in applicable recovery charges.

Smoking, Alcohol & Events:
Smoking is permitted only in designated areas, wherever applicable. Parties, events, commercial activities, or large gatherings require prior approval from hotel management. Activities that create safety, security, or disturbance concerns are strictly prohibited.

Children, Pets & Special Requests:
Children are accommodated according to the property's occupancy policies. Pet accommodation, where applicable, must be confirmed in advance. Guests requiring accessibility assistance, additional bedding, or other special arrangements should notify the hotel before arrival.

Payments, Cancellation & Liability:
Cancellation, refund, payment, modification, and no-show conditions are governed by the selected booking plan. Guests are responsible for personal belongings, and the hotel may not be liable for unattended valuables. Management reserves the right to take appropriate action in cases of policy violations or unlawful conduct.