• Valid government photo ID is mandatory for all guests at check-in.
• Check-in time is from 12:00 PM and check-out time is up to 11:00 AM.
• Early check-in and late check-out are subject to availability and additional charges.
• Guests must provide accurate personal information during registration.
• Outside visitors are allowed only in common areas with management approval.
• Outside food is permitted only in designated dining areas.
• Smoking is allowed only in designated smoking zones.
• Pets are not allowed unless prior approval is obtained.
• Loud music parties or disruptive behavior are strictly prohibited.
• The hotel reserves the right to refuse service for rule violations.

• Free cancellation allowed up to 48 hours before scheduled check-in.
• Cancellations within 48 hours will incur one night retention charge.
• No-show bookings will be charged 100 percent of the first night tariff.
• Early check-out does not qualify for any refund.
• Refunds if applicable will be processed within 7 to 10 working days.
• Date modification requests are subject to availability and rate difference.
• Peak season festival or group bookings may follow separate cancellation rules.

• Quiet hours must be maintained between 10:00 PM and 7:00 AM.
• Guests must keep rooms and common areas clean and orderly.
• Any damage to hotel property will be charged to the guest.
• Cooking inside guest rooms is strictly prohibited.
• Illegal activities or prohibited substances are not allowed on premises.
• Children must always be supervised by responsible adults.
• Room keys must be returned at the time of check-out.
• Waste must be disposed of responsibly using designated bins.
• Respect hotel staff local culture and other guests.

• Room allocation is subject to availability at the time of arrival.
• Tariffs are subject to change without prior notice during peak periods.
• The hotel is not responsible for loss of personal valuables.
• Guests must comply with all hotel rules and local regulations.
• Management reserves the right to cancel reservations for misconduct.
• Any disputes will be subject to local jurisdiction of Jorhat only.
• The hotel may deny accommodation to guests violating policies.
• Full payment must be cleared before check-out.
• Force majeure events may result in reservation modification or cancellation.