✔️ Check-in & Check-out: Check-in is available from 1:00 PM and check-out is by 11:00 AM. Early check-in or late check-out may be arranged subject to availability and additional charges.
✔️ Identification: All guests must present a valid government-issued photo ID at the time of check-in.
✔️ Room Occupancy: Rooms are allotted strictly as per confirmed booking. Extra occupants may incur additional charges.
✔️ Children Policy: Children below 10 years may stay complimentary using existing bedding. Extra bedding is chargeable.
✔️ Smoking Policy: Green Valley Homestay maintains non-smoking rooms. Smoking is permitted only in designated outdoor areas.
✔️ Pets: Pets are not permitted to ensure hygiene and comfort for all guests.
✔️ Parking: Complimentary on-site parking is available for resident guests.
✔️ Alcohol Guidelines: Alcohol consumption is permitted within private rooms only and must comply with local regulations.
✔️ Conduct & Safety: Guests are expected to maintain decorum and respect fellow guests staff and property.
✔️ Local Sensitivity: Guests are encouraged to respect the peaceful environment natural surroundings and local culture of Cheerapunji.

✔️ Free Cancellation: Cancellations made up to 48 hours before arrival are eligible for a full refund.
✔️ Late Cancellation: Cancellations within 48 hours of check-in will attract a charge equivalent to one night’s stay.
✔️ No-Show Policy: Failure to arrive without prior intimation will result in full booking charges being applied.
✔️ Early Departure: Early check-out does not qualify for refund of unused nights.
✔️ Booking Modifications: Date or room changes are subject to availability and revised tariffs.
✔️ Non-Refundable Bookings: Certain promotional or discounted bookings may be strictly non-refundable and non-modifiable.

✔️ Cleanliness: Guests are requested to maintain cleanliness in rooms and common areas throughout their stay.
✔️ Quiet Hours: Silence is appreciated between 10:00 PM and 7:00 AM to preserve a peaceful atmosphere.
✔️ Visitors: Non-resident visitors are allowed only in designated areas with prior approval.
✔️ Outside Food: Outside food is discouraged inside rooms to maintain hygiene standards.
✔️ Damages: Any damage to property furnishings or linens will be charged accordingly.
✔️ Common Areas: Facilities and common spaces must be used responsibly and respectfully.
✔️ Guest Behaviour: Polite and respectful conduct toward staff guests and surroundings is expected at all times.
✔️ Safety: Carrying hazardous illegal or prohibited items is strictly forbidden on the premises.

✔️ Booking Confirmation: Reservations are confirmed upon receipt of advance payment or as per agreed booking terms.
✔️ Tariffs & Taxes: Room tariffs are subject to applicable government taxes which may change without prior notice.
✔️ Payment Methods: Payments are accepted via cash digital transfers or approved electronic modes.
✔️ Force Majeure: Green Valley Homestay is not liable for disruptions caused by natural calamities weather conditions or unforeseen events.
✔️ Guest Responsibility: Guests are responsible for their personal belongings and adherence to safety guidelines.
✔️ Right of Admission: Management reserves the right to refuse or discontinue service for policy violations.
✔️ Refund Process: Approved refunds will be processed as per cancellation policy timelines.
✔️ Illegal Activities: Any unlawful activity will result in immediate eviction without refund.
✔️ Extended Stay: Stay extensions are subject to availability and prevailing rates.
✔️ Policy Acceptance: By confirming a reservation guests agree to all rules terms and conditions of Green Valley Homestay Cheerapunji Assam.